Match.com is responsible for more dates, relationships and marriages than any other dating site. At Match, user safety is a priority. We understand that meeting someone for the first time whether online, through an acquaintance or on an outing is intriguing and exciting, however, your safety is very important and because you are in control of your Match experience, there are certain safety steps that you should follow while dating – both online and offline.
We ask you to read the tips and information below, and strongly urge you to follow these guidelines in the interest of your personal safety and well-being. However, you are always the best judge of your own safety, and these guidelines are not intended to be a substitute for your own judgment.
Finance: Protect Your Finances & Never Send Money or Financial Information
Never respond to any request to send money, especially overseas or by wire transfer, and report it to us immediately – even if the person claims to be in an emergency. Wiring money is like sending cash: the sender has no protections against loss and it’s nearly impossible to reverse the transaction or trace the money. For more information, click on the video below to the U.S. Federal Trade Commission's advice to avoid online romance scams, also available here:
Protect Your Personal Information
Never give personal information, such as: your social security number, credit card number or bank information, or your work or home address to people you don’t know or haven’t met in person.
Note: Match will never send you an email asking for your username and password information. Any such communications should be reported immediately.
Be Web Wise
Block and report suspicious users. You can block and report concerns about any suspicious user anonymously from any profile page, email or messaging window. Keep conversations on the platform. Bad actors will try to move the conversation to text, personal email or phone conversations.
Report All Suspicious Behavior
- Asking you for money or donations.
- Requesting photographs.
- Minors using the platform.
- Members sending harassing or offensive messages or emails.
- Members behaving inappropriately during or after meeting in person.
- Fraudulent registration or profiles.
- Spam or solicitation, such as invitations to call 1-900 numbers or attempts to sell products or service.
First in-person meetings are exciting, but always take precautions and follow these guidelines to help you stay safe.
Get to Know the Other Person
Keep your communications on the platform and really get to know users online/using the app before meeting them in person. Bad actors often push people to communicate off the platform immediately. It’s up to you to research and do your due diligence.
Always Meet and Stay in Public
Meet for the first few times in a populated, public place – never in a private or remote location and never at your date’s home or apartment. If your date pressures you, end the date and leave at once.
Tell Your Friends and Family Members of Your Plans
Inform a friend or family member of your plans and when and where you’re going. Make sure you have your cell phone charged and with you at all times.
Transport Yourself to and from the Meeting
You need to be independent and in control of your own transportation, especially in case things don’t work out.
Consumption of alcohol and/or other drugs can impair your judgment and potentially put you in danger. It’s important to keep a clear mind and avoid anything that might place you at risk. Be aware that bad actors might try to take advantage of you by altering your beverage(s) with synthetic substances.
Match welcomes everyone and empowers our community of users to create and cultivate relationships. An important aspect of any healthy relationship though – whether formed on Match or otherwise – is ensuring proper sexual health and safety. And as an essential member of the Match community it is your responsibility to make sure you do the following, if you choose to engage in sexual activity.
You and your partner should use proper protection. Condoms and other mechanisms can significantly reduce the risk of contracting or passing on an STI, such as HIV. However, you can still get certain STI’s, like herpes or HPV from contact with your partner’s skin even when using a condom. To be effective, however, protective measures must be used consistently.
Be Open and Honest
It is completely reasonable to have a conversation with your partner regarding sex and sexual contact before actually having it. All issues ranging from the number of partners each of you has had, to the last time each of you was tested for STI’s are fair game. Many STI’s are curable or treatable. If either you or your partner has an STI that is curable, you both need to start treatment to avoid becoming re-infected. It is important to be completely honest in these conversations.
The risk of contracting some STI’s can be reduced through vaccination. Talk to your doctor or a professional at a sexual health clinic to learn more.
Know Your Status
Know your status. Some STI’s don't show symptoms. Regular testing is critical to staying on top of your health and helping prevent the spread of STI’s After testing, always ask for a copy of your test results so you are sure of your status.
For Further Help, Support or Advice
In the case that something has happened, immediately call 911. Emergency situations include a recent threat of violence or sexual violence, recent act of violence or sexual violence or if your health or someone else’s is in danger.
If something has happened and you’re in need of help, support or advice pertaining to physical or sexual assault, please call the below 24hr hotlines.
Rape, Abuse and Incest National Hotline
1-800-656-HOPE I www.rainn.org
1-800-230-7526 I www.plannedparenthood.org
National Domestic Violence Hotline
1-800-799-SAFE (7233) or 1-800-787-3224 I www.thehotline.org
About The National Cyber Security Alliance (NCSA)
The National Cyber Security Alliance is a non-profit organization. Through collaboration with the government,
corporate, non-profit and academic sectors, the mission of the NCSA is to empower a digital citizenry to use
the Internet securely and safely protecting themselves and the technology they use and the digital assets we
all share. NCSA works to create a culture of cyber security and safety through education and awareness activities.
NCSA board members include: ADP, AT&T, Bank of America, EMC Corporation, ESET, Facebook, Google, Intel,
McAfee, Microsoft, PayPal, Science Applications International Corporation (SAIC), Symantec, Trend Micro, Verizon and Visa.
About STOP. THINK. CONNECT.
The campaign was developed by the STOP. THINK. CONNECT. Messaging Convention, a public-private partnership established
in 2009 and led by The Anti-Phishing Working Group (APWG) and National Cyber Security Alliance (NCSA) to develop and
support a national cyber-security awareness campaign. In October 2010 the White House, U.S. Department of Homeland
Security and Messaging Convention launched the campaign. The Department of Homeland Security provides the Federal
Government's leadership for the campaign. Industry, government, non-profits and education institutions participate
in STOP. THINK. CONNECT.
STOP. THINK. CONNECT.™ is a trademark of the STOP. THINK. CONNECT. Messaging Convention, Inc. The logos and artwork connected with the STOP. THINK. CONNECT. trademark are copyrighted, 2010-2011. All Rights Reserved. The trademark and logo may only be used in accordance with the license provided at www.stopthinkconnect.org/license.